Master the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate exam with our comprehensive Q&A collection. Review questions by topic, understand explanations, and build confidence for exam day.
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Allocate roughly 1-2 minutes per question. Flag difficult questions and return to them later.
Pay attention to keywords like 'MOST', 'LEAST', 'NOT', and 'EXCEPT' in questions.
Use elimination to narrow down choices. Often 1-2 options can be quickly ruled out.
Focus on understanding why answers are correct, not just memorizing facts.
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Microsoft Teams Phone license is required for all users who need Phone System capabilities. Additionally, to connect to the Public Switched Telephone Network (PSTN) and use existing phone numbers, you must configure either a Microsoft Calling Plan or Direct Routing. E3 alone doesn't include Phone System, E5 includes Phone System but still requires PSTN connectivity, and Teams Essentials doesn't support enterprise phone features at the required scale.
For Direct Routing, the SBC must connect to sip.pstnhub.microsoft.com for signaling and media traffic. This is the correct FQDN endpoint for Direct Routing connections. The domain must be properly configured with TLS support and the SBC must be paired in the Teams admin center. The other options are not valid Direct Routing endpoints.
Dynamic emergency calling allows Teams to determine a user's current location and route emergency calls to the appropriate local emergency services. This is essential for users who move between locations. The system uses network topology, WiFi access points, and subnet information to determine location. Static emergency addresses would not update as users travel, and the other options are not actual features for handling mobile emergency calling scenarios.
Round Robin routing distributes calls evenly among agents in a circular pattern, ensuring balanced call distribution over time. Each agent receives approximately the same number of calls. Attendant routing rings all agents simultaneously, serial routing goes through agents in a fixed order (leading to imbalanced distribution), and longest idle routing prioritizes agents who have been idle longest, which may not always result in even distribution based on call volume patterns.
Voice routing policies control which PSTN usages and voice routes are available to users. If international call patterns are not included in the voice routing policy assigned to users, they cannot make international calls even if the SBC supports them. The policy must include appropriate number patterns (like +1* for North America, +44* for UK, etc.) and associated voice routes. The firewall wouldn't selectively block only international calls if the SBC connection works, and Teams Phone licensing doesn't restrict call destinations when using Direct Routing.
Review Q&A organized by exam domains to focus your study
35% of exam • 3 questions
What is the primary purpose of Plan and Configure Microsoft Teams Phone in Cloud Computing?
Plan and Configure Microsoft Teams Phone serves as a fundamental component in Cloud Computing, providing essential capabilities for managing, configuring, and optimizing Microsoft Azure solutions. Understanding this domain is crucial for the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.
Which best practice should be followed when implementing Plan and Configure Microsoft Teams Phone?
When implementing Plan and Configure Microsoft Teams Phone, follow the principle of least privilege, ensure proper documentation, implement monitoring and logging, and regularly review configurations. These practices help maintain security and operational excellence.
How does Plan and Configure Microsoft Teams Phone integrate with other Microsoft Azure services?
Plan and Configure Microsoft Teams Phone integrates seamlessly with other Microsoft Azure services through APIs, shared authentication, and native connectors. This integration enables comprehensive solutions that leverage multiple services for optimal results.
25% of exam • 3 questions
What is the primary purpose of Configure and Manage Meetings and Events in Cloud Computing?
Configure and Manage Meetings and Events serves as a fundamental component in Cloud Computing, providing essential capabilities for managing, configuring, and optimizing Microsoft Azure solutions. Understanding this domain is crucial for the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.
Which best practice should be followed when implementing Configure and Manage Meetings and Events?
When implementing Configure and Manage Meetings and Events, follow the principle of least privilege, ensure proper documentation, implement monitoring and logging, and regularly review configurations. These practices help maintain security and operational excellence.
How does Configure and Manage Meetings and Events integrate with other Microsoft Azure services?
Configure and Manage Meetings and Events integrates seamlessly with other Microsoft Azure services through APIs, shared authentication, and native connectors. This integration enables comprehensive solutions that leverage multiple services for optimal results.
20% of exam • 3 questions
What is the primary purpose of Manage and Monitor Teams Devices in Cloud Computing?
Manage and Monitor Teams Devices serves as a fundamental component in Cloud Computing, providing essential capabilities for managing, configuring, and optimizing Microsoft Azure solutions. Understanding this domain is crucial for the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.
Which best practice should be followed when implementing Manage and Monitor Teams Devices?
When implementing Manage and Monitor Teams Devices, follow the principle of least privilege, ensure proper documentation, implement monitoring and logging, and regularly review configurations. These practices help maintain security and operational excellence.
How does Manage and Monitor Teams Devices integrate with other Microsoft Azure services?
Manage and Monitor Teams Devices integrates seamlessly with other Microsoft Azure services through APIs, shared authentication, and native connectors. This integration enables comprehensive solutions that leverage multiple services for optimal results.
20% of exam • 3 questions
What is the primary purpose of Configure Networking and Quality of Service in Cloud Computing?
Configure Networking and Quality of Service serves as a fundamental component in Cloud Computing, providing essential capabilities for managing, configuring, and optimizing Microsoft Azure solutions. Understanding this domain is crucial for the Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate certification.
Which best practice should be followed when implementing Configure Networking and Quality of Service?
When implementing Configure Networking and Quality of Service, follow the principle of least privilege, ensure proper documentation, implement monitoring and logging, and regularly review configurations. These practices help maintain security and operational excellence.
How does Configure Networking and Quality of Service integrate with other Microsoft Azure services?
Configure Networking and Quality of Service integrates seamlessly with other Microsoft Azure services through APIs, shared authentication, and native connectors. This integration enables comprehensive solutions that leverage multiple services for optimal results.
After reviewing these questions and answers, challenge yourself with our interactive practice exams. Track your progress and identify areas for improvement.
Common questions about the exam format and questions
The Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate exam typically contains 50-65 questions. The exact number may vary, and not all questions may be scored as some are used for statistical purposes.
The exam includes multiple choice (single answer), multiple response (multiple correct answers), and scenario-based questions. Some questions may include diagrams or code snippets that you need to analyze.
Questions are weighted based on the exam domain weights. Topics with higher percentages have more questions. Focus your study time proportionally on domains with higher weights.
Yes, most certification exams allow you to flag questions for review and return to them before submitting. Use this feature strategically for difficult questions.
Practice questions are designed to match the style, difficulty, and topic coverage of the real exam. While exact questions won't appear, the concepts and question formats will be similar.
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