Education Cloud Consultant Practice Exam: Test Your Knowledge 2025

A university wants to track prospective students from initial inquiry through enrollment. They need to capture marketing source information, application status, and communicate with prospects throughout their journey. Which Education Cloud component should a consultant recommend as the foundation for this solution?

An admissions counselor needs to view all touchpoints with a prospective student including emails, calls, campus visits, and application status updates in a single interface. What Education Cloud feature best supports this requirement?

A higher education institution is implementing Education Cloud and needs to represent that a student is enrolled in the Fall 2024 Business Administration program while also being a member of the Student Government Association. Which EDA objects should be used to model these relationships?

A college wants to create a 360-degree view of each student that includes academic performance, attendance, financial aid status, and advisor notes. The advisors need this information accessible in one place. What should a consultant recommend?

An alumni relations team wants to track donor lifetime giving, event attendance, and volunteer activities. They also need to segment alumni by graduation year and major for targeted campaigns. Which Education Cloud solution component is most appropriate?

A university's admission office receives applications through their website, a common application portal, and paper forms. They want to automatically create Application records in Salesforce from web submissions. What is the best practice approach?

A student success team wants to proactively identify at-risk students based on low attendance, missing assignments, and declining grades. They need alerts sent to advisors when risk thresholds are met. What Education Cloud capability should be configured?

An institution uses Education Data Architecture and needs to track that Professor Jane Smith teaches Biology 101 in Room 204 during Fall semester. Which EDA object should be used to represent Professor Smith's relationship to this specific course offering?

A university advancement office wants to launch a major gift campaign targeting alumni who graduated more than 20 years ago, have given at least $10,000 lifetime, and work in the technology industry. What is the most efficient way to identify and organize this audience?

During an Education Cloud implementation, a consultant discovers that the institution has multiple legacy systems with inconsistent student identifiers. Some students have multiple IDs across systems. What is the best practice approach to address this during data migration?

An admissions office wants application reviewers to evaluate applications independently and then compare scores before making final decisions. The review process should track which reviewers have completed their assessments. What Recruitment and Admissions feature supports this requirement?

A student services team needs to manage intervention workflows for students who need academic support. Each intervention should have defined steps, assignable tasks, and success metrics. Which Student Success feature should be implemented?

An institution wants to track that a building on campus houses multiple departments, each department has faculty and staff, and students are affiliated with departments. How should this hierarchy be modeled in Education Data Architecture?

A development office wants to track corporate matching gifts where employers match employee donations. They need to link employee donations to employer matching gifts and track the match ratio. What NPSP feature should be configured?

An admissions team wants to send automated email reminders to applicants who started but haven't submitted their applications. The reminder should be sent 7 days after application creation if the status is still 'In Progress'. What is the most appropriate solution?

A university wants to track student participation in tutoring sessions, attendance at study groups, and usage of learning resources to measure engagement. This data should be visible to advisors and used for intervention triggers. What approach should a consultant recommend?

An alumni relations team wants to track volunteer activities including hours volunteered, types of activities, and the organizational causes supported. They need to report on total volunteer hours by alumni segment. What is the best data model approach?

An institution is implementing Education Cloud and stakeholders are debating whether to use Person Accounts or the EDA Contact-Account model. What is the recommended approach for an education institution?

A college wants to enable prospective students to check their application status, upload required documents, and receive admission decisions through a self-service portal. What Salesforce solution should be implemented?

A student success team wants to identify clusters of students with similar risk factors and engagement patterns to design targeted intervention programs. They have historical data on outcomes. What Education Cloud and Salesforce capability would be most effective?