IBM
Exam Blueprint
A1000-015
IBM A1000-015Exam Objectives
Master all 4 exam domains for the A1000-015 certification. Understanding the exam objectives and their weightings is crucial for focused, efficient preparation.
Exam Overview
Total Domains4
Difficulty
ASSOCIATE
Questions60
Passing Score65%
Exam Domains
All Exam Objectives
4 domains covering 100% of the exam
1
IT Service Management Fundamentals
30% of exam30%
~18 questions
2
Incident and Problem Management
25% of exam25%
~15 questions
3
Change and Configuration Management
25% of exam25%
~15 questions
4
Service Request and Knowledge Management
20% of exam20%
~12 questions
Strategy
Study Strategy by Domain Weight
Prioritize your study time based on exam weightings
Highest Priority
IT Service Management Fundamentals
30%
Allocate approximately 24 hours of study time
Incident and Problem Management
25%
Allocate approximately 20 hours of study time
Change and Configuration Management
25%
Allocate approximately 20 hours of study time
Service Request and Knowledge Management
20%
Allocate approximately 16 hours of study time